FAQ's

Do you deliver worldwide? 

We offer worldwide delivery. 

Alternatively, we offer free Click and Collect for those based in Lisbon. 

 

What are your delivery rates? 

Delivery rates are calculated at checkout.

Free shipping applies to:

Portugal and Spain mainland on orders over €15.

EU countries on orders over €50.

 

What payment methods do you accept? 

We accept credit/debit card and paypal payments.

For portuguese bank account holders we offer MBWAY and MULTIBANCO payment options too.

I can’t see my country of shipment available - does this mean you don’t ship to me? 

If you cannot see your country of shipment as an available option, we should still be able to deliver to you! Call or email us for further information. 

When is my order shipped? 

All business day orders until 2pm are shipped on the same business day.

Remaining orders are shipped on the next available business day.

Pre-orders are shipped on the announced day.

 

How are magazines packaged? I’m an avid collector and want to ensure my magazines are in good condition. 

We carefully pack each magazine to guarantee safe delivery.

 

How does Click and Collect work? 

You will receive a notification letting you know your magazines are ready to collect from our Lisbon office. We aim to have magazines available within 24hrs of purchase, however please note that this will take longer for orders made over the weekend. 

 

How are delivery costs priced? 

Shipping costs vary depending on weight of parcel and location of delivery. 

 

Can I make a bulk order? 

For any bulk order requests, please contact us. 

 

Do you stock back issues? 

Lighthouse Publishing has a zero waste policy. We keep all of our magazines until they are sold out.

 

For any other questions feel free to contact us directly.